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Abacus Bank will NEVER request through email, text, or unsolicited phone call your bank card number, account number, Social Security number, Personal Identification number (PIN) or password.
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Locate Us
Our Branches and Call Centers will be closed on all 2025 and 2026 federal holidays including: Christmas Day: Thursday, Dec 25, 2025; New Year's Day: Thursday, Jan 1, 2026; Martin Luther King Jr. Day: Monday, January 19; Presidents’ Day: Monday, February 16; Memorial Day: Monday, May 25; Juneteenth: Friday, June 19; Independence Day: Saturday, Jul 4; Labor Day: Monday, Sept 7; Columbus Day: Monday, Oct 12; Veterans Day: Wednesday, Nov 11; Thanksgiving Day: Thursday, Nov 26; Christmas Day: Friday, Dec 25.
| Call Center |
| Tel: 1-212-285-4770 press 4 then press 3 |
| Business Hours: |
| Mon-Fri: 8:45 AM-5:00 PM |
| Sat and Sun: 9:45 AM-3:00 PM |
- Bowery Branch
Address:6 Bowery, New York, NY 10013
Tel:1-212-285-4770
Fax:1-212-566-4067
Business Hours:
Mon - Fri: 9:00 AM-4:00 PM
Sat: Closed
Sun: 10:00 AM-2:00 PM - Brooklyn Branch
Address: 4824 8th Ave, Brooklyn, NY 11220
Tel: 1-212-566-0460; Fax: 1-212-566-4067
Business Hours:
Mon - Fri: 9:00 AM-4:00 PM
Sat: 10:00AM-2:00PM
Sun: Closed Until the End of December 2025
Flushing BranchAddress:36-30 Main Street, Flushing, NY 11354
Tel:1-718-350-6555
Fax:1-212-566-4067
Business Hours:
Mon - Fri: 9:00 AM-4:00PM
Sat: 10:00 AM-2:00 PM
Sun: Closed
Edison BranchAddress: 869 US Highway 1, Edison, NJ 08817
Tel: 1-732-650-0022
Fax:1-212-566-4067
Business Hours:
Mon - Fri: 9:00 AM-3:00 PM
Sat & Sun: Closed
PA BranchAddress:147 North 10th Street, Philadelphia, PA 19107
Tel: 1-215-627-9200
Fax:1-212-566-4067
Business Hours:
Mon - Fri: 9:00 AM-3:00 PM
Sat & Sun: Closed
Contact Us by Phone
- Please contact our Call Center(information provided above) for online banking and mobile banking login issues during Call center business hours.
- 24/7 Telephone Banking Services: Please call 1-888-818-6613. Telephone banking is available in English and Mandarin.
- For other inquires or issues, please call the main number 212-285-4770 then followed by a 4 digits extension number, Monday through Friday, 9:00am to 5:00pm EST.
| Department | Extension |
| New Loan Inquiries | 6111 |
| Loan Payment | 6117 |
| Property Tax & Insurance | 6116 |
| Loan Payoff | 6115 |
| Other Loan Questions | 6118 |
| Secured Credit Card | 6126 |
| Debit Card, Wire or Check issue | 6126 |
| Accounting Dept. Accounts Payable | 2163 |
| Accounting Dept. Other Questions | 2169 |
Write to Us
Abacus Federal Savings Bank
6-8 Bowery, 3rd Floor
New York, NY 10013
Attention: Department of Deposit
Email Us
If you are an Online Banking customer, please log in to Abacus Federal Savings online banking to send a secure email.
If you don't have an Online Banking Account. Please enroll by clicking here (You only need a deposit or a loan account) -> ONLINE BANKING ENROLLMENT
Press Inquiries
Please contact Vermonie Ngu, for all press-related inquiries at vermoniengu@abacusbank.com.
*Important: For your protection, DO NOT include confidential personal information such as account numbers or Social Security numbers in your message to us.